Privacy Policy

Noble ("we", "us", "our") operates the booking platform at noblelink.app. This Privacy Policy explains how we collect, use, and protect information about salon owners and their clients.

We collect the following categories of information:

• Account information: name, email address, and password when you create an account.
• Business information: salon name, address, phone number, and social media links.
• Client booking data: client name, phone number, email address, appointment date and time, and service selected — provided by clients at the time of booking.
• Payment information: billing details processed securely by Stripe. We do not store card numbers.
• Usage data: pages visited, features used, and device/browser information.

• To operate and provide the booking platform.
• To send appointment confirmation emails to clients.
• To send SMS appointment reminders — only when the client has explicitly opted in (see Section 6).
• To process subscription payments via Stripe.
• To send service announcements and account-related notifications.
• To improve platform performance and fix issues.

We send SMS messages only to clients who have explicitly opted in by entering their mobile phone number during the booking process and agreeing to receive SMS appointment reminders via a required consent checkbox. Consent is tied to the specific phone number provided at the time of booking.

Message frequency varies depending on booking activity. Typically, clients receive 1 SMS message per booking (for example, a reminder sent approximately 2 hours before the appointment). Additional messages may be sent for booking updates or changes.

Message and data rates may apply. Msg & Data rates may apply. Carriers are not liable for delayed or undelivered messages.

To opt out, reply STOP to any SMS message. After opting out, no further messages will be sent unless the user opts in again.

For help, reply HELP or contact support@noblelink.app.

We do not sell, rent, or share phone numbers or SMS consent data with third parties for marketing or promotional purposes.

SMS communications are strictly transactional and related to appointment scheduling. We do not send marketing or promotional messages.

We do not sell your personal information. We share data only with:

• Stripe — payment processing.
• Twilio — SMS delivery.
• Resend — transactional email delivery.
• Supabase — secure database hosting.
• Sentry — error monitoring (no personal data logged).
• Vercel — application hosting.

All service providers are bound by data processing agreements and applicable privacy laws.

We retain booking records for up to 3 years for business reporting purposes. Account data is retained while your account is active. You may request deletion at any time by contacting support@noblelink.app.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Opt out of SMS communications at any time by replying STOP.
• Lodge a complaint with your local data protection authority.

To exercise these rights, contact support@noblelink.app.

We use industry-standard security measures including encrypted connections (HTTPS), row-level security in our database, and restricted access to production systems. No method of transmission over the internet is 100% secure.

Our platform is not directed to children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify account holders by email of material changes. Continued use of the platform after changes constitutes acceptance.

For privacy-related questions or requests:

Noble
Email: support@noblelink.app
Website: noblelink.app